Operation and Safety

The establishment, operation, and maintenance of the Israel Natural Gas Lines transmission network follows the strictest international standards, including the Dutch NEN 3650 and the German operations and maintenance standard DVGW. To meet these standards, Israel Natural Gas Lines uses state-of-the-art technologies and complex logistics systems.

Safety is one of the company’s major goals, both during the construction of the transmission network and in the operation and maintenance phase. Because of natural gas characteristics, the company takes every precaution and makes every effort to maintain all safety measures, to ensure the complete absence of accidents that might lead to combustion and loss of life and/or property. To this end, the company practices strict adherence to both State security laws and to the safety guidelines for managing and transmitting natural gas.

To guarantee that a high level of safety is maintained at all times, employees are required to pass a safety training course and to participate periodically in safety alertness seminars. Customers of Israel Natural Gas Lines have round-the-clock (24/7) access to an emergency hotline.

The company’s careful attention to the issue of human, environmental and property safety is integrated at every stage of the process. Thus, for example, before a new facility is constructed, early on in the planning and design stage, any potential dangers are identified and malfunction scenarios are considered. Once these have been analyzed and the necessary calculations conducted, risk levels are determined and the required safety distances and measures are defined for each area on the site of the new facility.

Thus, there are five main principles that guide the company in phases of construction and operation:

  • Adherence to the guidelines for handling natural gas;
  • Line operation and maintenance — every point along the line must be carefully maintained and accessible, to ensure easy monitoring and repair;
  • Neutralize risks – removal of all risk factors and structures that could potentially damage the lines;
  • Keep a combustion-free safety radius around the gas facilities and lines;
  • Engineering performance – assess the ability to implement the design according to the predetermined safety measures.


To uphold the rights of way through property and as part of supervision and maintenance, the company engages in the following activities:

  • Monitoring of all pipeline routes, roads and facilities via daily patrols of professional personnel and focused visits to segments in areas of higher risk (such as industrial zones);
  • Identifying and eliminating dangers, particularly in the high safety perimeters around the pipelines;
  • Conducting preventive and breakdown maintenance of transmission facilities, and ensuring cathodic protection;
  • Obtaining the required work and digging permits and supervising the work conditions accordingly;
  • Supervising as-made drawings for third party plans and designs.


In addition, given the caution required, the company also handles the physical security as well as the informational security of the network facilities. This is managed through a nation-wide control and monitoring system that operates via three (northern central and southern) maintenance and control centers. The system works in coordination with various national institutions in the fields of infrastructure, environment, law enforcement and emergency services.

All of the security system facilities are equipped with self-monitoring devices that are remotely controlled from a control room that is outfitted 24 hours a day, 7 days a week, which is backed by a secondary control room that is part of the disaster recovery plan (DRP). These systems are staffed by the company’s professional teams that are on call, prepared to provide an immediate response to any issue or need that might arise.

The operation of the company’s remote control systems is based on three major principles: quick and precise communication; optimal control through simple and flexible data collection; and full command of the gas transmission processes. The combined operation of these three elements is supported by powerful Supervisory Control And Data Acquisition (SCADA) Technology, which provides real-time data reports of gas transmission both per facility and for all of the locales on the network simultaneously. Real-time data acquisition makes it possible to maintain and control the balance between the gas quantity that enters the network and the amounts of gas required by the consumers.

Given the complex integration of means and solutions, Israel Natural Gas Lines has the capability to provide operational, safety, security and environmental real-time response to any hazardous situation or malfunction. Thus, the company ensures reliable natural gas transmission and comprehensive support of customer needs at any given moment.